The Marketeer - Training
The Marketeer - Marie Stephenson - Independent Marketing Consultant
Training
Training can be an important part of Marketing.
 
After all, Marketing relies on communication - are you and your staff equipped with the best communication skills? 
 
If not, you could be losing business to others that are.
 
Do you and your employees offer the best customer service? 
 
Exceeding the needs of a customer is often the best way to retain them.
 
It costs money to find new customers so why not focus on the ones you have first of all?
 
It makes sense if you think about it!
 
Look at my web site: Academy Training Services for details or give me a call to discuss this.
What sort of training do I offer?
 
Communications cover many areas such as listening, writing, talking, giving instructions, giving feedback etc
 
By improving communications within your company and with your customers you will be in a better position when you are trying to attract and retain customers through your marketing campaign.
 
Customer Service training can involve a customer service journey - what is it like from the outside looking in?  It also covers best practise methods and of course, communication!
 
I have worked with many companies over the years such as Birmingham City Council, Zeiss, Freightliner, Local colleges etc.